Comments on: The Crib Sheet: Our Final Sale Survival Guide

By: Anonymous

Anonymous — Fri, 25 Mar 2011 02:28:57 +0000

Just received my Carlos Falchi python satchel – in baby blue! It’s utterly gorgeous, and I got a great price. Thanks.

By: Anonymous

Anonymous — Wed, 16 Mar 2011 15:33:23 +0000

Hi lwelch25 – We have loads of coveted brands in our Final Sale: Act 2. Head to the main Boutique page to check them out. (And there are still a few choice finds left in Act 1, so you might look there as well.) Happy shopping!

By: Anonymous

Anonymous — Wed, 16 Mar 2011 15:01:53 +0000

no brands available????

By: Anonymous

Anonymous — Tue, 15 Mar 2011 14:33:39 +0000

Hi lkawalek – Oh no! We suggest checking your spam folder and adding ruelala@mail.ruelala.com to your contact list. And hang tight – our Concierge will be reaching out shortly to help.

By: Anonymous

Anonymous — Tue, 15 Mar 2011 14:26:59 +0000

We’re so sorry you’re having trouble, mavila09. Please try clearing your cookies and that should take care of it. If you’re still having trouble, though, your Concierge is happy to help. Give them a call at 1-888-992-5252.

By: Anonymous

Anonymous — Tue, 15 Mar 2011 14:16:40 +0000

I have had the frustration of being told that my time has expired when I have just entered the site and looked at one item. It has happened too many times. What is that about? I log back in and it happens again. Very frustrating!!

By: Anonymous

Anonymous — Tue, 15 Mar 2011 13:53:46 +0000

I still don’t know why, despite several purchases from RLL, I haven’t gotten email notifications in ages.I contacted customer service, got a few emails, and then nothing. feel like I’ve been missing a lot!

By: Anonymous

Anonymous — Tue, 11 Jan 2011 16:05:23 +0000

jtarr – Just click “My Credit” at the top of the site to see if you have any Credits expiring. (And good news: $10 referral credit and unused merchandise credit never expires.) Happy shopping!

By: Anonymous

Anonymous — Tue, 11 Jan 2011 16:04:15 +0000

mthomason0- We hear you! From time to time, we like to delight our Members in various ways – like w/ extra Credit. While those special Credits expire, we hope to be able to treat you in new ways. (And rest assured – regular Credit doesn’t expire.) Having engaged Members has a huge impact on everything we do!

By: Anonymous

Anonymous — Tue, 11 Jan 2011 15:34:41 +0000

dogorman03: We don’t think it’s fair to let anyone hold on to too many items at once (meaning the rest of us can’t shop). Our solution: Quick! Buy It. Check out instantly so you never miss out, then keep shopping with free shipping until 10PM ET.