The Crib Sheet: Our Final Sale Survival Guide

The Final Sale is here. For the uninitiated, take all of the delicious Rue La La intensity we love and then turn the volume way up. Because The Final Sale isn’t like any other Boutique on Rue La La. It’s 30-plus brands all in one place at final sale prices. And it’s not for the faint of heart. Here’s how to emerge victorious:    

Before the doors open:
1. Make sure your account information is up to date. You don’t want to realize you don’t have a credit card listed, or the one you have is expired in the heat of your shopping. Having updated information entered will also enable you to use Quick! Buy It. (More on that below.)

2. Make a list of your favorite Rue La La designers, and check your closet to see what size you are. Also, if you have a dress and/or skirt length you like, take a measurement.

Once inside:
1. When you get inside the Boutique, scan the list of designers and go quickly to the one you love most. We’ve also added categories, so now you can shop by, for example, just “men’s fashion” or just “jewelry.”

2. Hit the “view all” option so you get a bird’s-eye view of all the offerings in your category.

3. Move fast. Really. We can’t stress this enough. The prices are phenomenal. Leisurely browsing is not your friend.

4. Once you find your must-have item, check out right away with Quick! Buy It. With All-Day Shipping, once you place your first order of the day, Standard shipping is free for all orders after that! It’s better to check out multiple times than lose a treasure.

5. Repeat, starting with 1.

When you’re done:
1. Sit back.
2. Call a friend.
3. Gloat shamelessly.

Above all, have fun.  And tell us, what are your Final Sale secrets?

March 10, 2010


  1. Anonymous says:

    As per usual, an item in my cart disappeared within a minute. I thought you fixed this! This site gets more and more frustrating.

  2. Anonymous says:

    I agree!!! I had something on the quick! buy it! and the item was sold out eventhough I was checking out!!

  3. Anonymous says:

    That is frustrating. While it’s true that a Rue La La offering isn’t yours until it’s en route, if you use Quick! Buy It, you can get what you want in a near-instant. We hope you try this out, and we think you’ll love the feature.

  4. Anonymous says:

    Just got Hunter boots for such a good price! So excited – love the Quick Buy It!!

  5. Anonymous says:

    What a huge disappointment! Absolutely nothing that I wanted to purchase. Brands, with a few exceptions, were less than stellar. What has happened to Rue La La? It use to be classy not trendy. :(

  6. Anonymous says:

    I scored a pair of hunter boots cheap too! This is the 1st time I was able to buy something I wanted, but having some credit in my account made it easy to use the QUICK BUY IT! :)

  7. Anonymous says:

    Hi swalker929, tell us what brands you want to see, and we’ll spread the word!

  8. Anonymous says:

    i got a pair of the hunter boots and used the quick buy…worked well! looking fwd to tmo’s sale!

  9. Anonymous says:

    I was getting 2 different FCUK dress once I had them both in my shopping cart I hit quick buy, but one was sold out by that time :( Still glad I was at least able to purchase 1! People are quick out there!!

  10. Anonymous says:

    Also disappointed in the brands. What happened to heart stopping designers like Botkier, DVF, BCBG Max Azria, Stewart Weitzman, Guiseppe Zanotti, Michael Kors, McQ, etc…I could go on and on. I want style that lasts, not trends that are out tomorrow

  11. Anonymous says:

    By the way, the prices were no more discounted than usual. I already saw half of the items for sale on Ruelala for the same price in individual sales. This didn’t seem like the usual final act sale..they were really great. What happened?

  12. Anonymous says:

    i wanted the hunter boots and they were sold out at 11:03!! thats crazy! how many pairs were even available?

  13. Anonymous says:

    Hi nkrebs, virtually every item in the Final Sale was featured at sharper pricing than before. We’re sorry you didn’t love the brand selection and hope you find something that appeals on Day 2!

  14. Anonymous says:

    Hope the sort by size feature can coming soon

  15. Anonymous says:

    I have yet to make my 1st purchase, but it’s not for lack of finding tons of stuff I want. Can someone answer a question for me? Is your credit card charged upon ordering or at the time of shipment? I can’t wait to buy, but I need to know that first.

  16. Anonymous says:

    Hi bmeritt, thanks for the question. Your credit card is not charged until we ship your purchase. Happy shopping!

  17. Anonymous says:

    Man, that final sale is overwhelming! Tons of sizes were gone by 8:05. I was just SUPER glad I decided to check out the Puma shoes first and snagged two cute pairs because virtually everything was gone 10 minutes later!

  18. Anonymous says:

    What a disappointment. FOR THE 2ND TIME, the FCUK Zig-Zag Studded Clutch I was about to buy disappeared before I could pay. I’m so annoyed, I just want to buy that clutch!

  19. Anonymous says:

    I would love to see more young brands… True Religion and other awesome denim brands that you find at The Buckle or Nordstroms would be nice. Puma is great and I bought 2 pairs at the first boutique :) More denim and tshirts for the 30 yr olds :)

  20. Anonymous says:

    Oh, and I agree with dpratt667, more denim, please. Joe’s Jeans would be awesome.

  21. Anonymous says:

    If tons of sizes are gone at 8:05 as mboberg suggests does that mean the sales start earlier in Califonia than Michigan?

  22. Anonymous says:

    If tons of sizes are gone at 8:05 as mboberg suggests does that mean the sales start earlier in Califonia than Michigan?

  23. Anonymous says:

    Nope, Boutiques start at the same time all over the country. The doors open at 11AM ET, but in PST, that’s 8AM.

  24. Anonymous says:

    I would love a short by size option … that would prevent me from waisting a lot of time of this site.

  25. Anonymous says:

    Thanks so much for the feedback – our Members’ ideas often become reality on the site, so stay tuned!

  26. Anonymous says:

    I’d love to see a timer function in the shopping cart, similar to Gilt or TicketMaster, even if just one or two minutes. I think this might alleviate some members frustration (as well as mine!). In this case, when time runs out, it is truly OUR loss!

  27. Anonymous says:

    Oooh I agree with Joe’s Jeans!! I would go crazy during that!! I wish they held your items for a couple minutes like other similar sites though :( I have had a bunch of things just disappear on me during checkout!

  28. Anonymous says:

    Strong disagree to “holding items.” Quick! Buy It is a MUCH better compromise IMO. Used it for the first time today and it ruled. Now, if only we could go back to cash returns ca. vintage 2008 RLL…

  29. Anonymous says:

    i agree with jlyon247, QUICK BUY is great! buy the item now or loose it :). i was slightly dissapointed with the selections and prices of the final act 1 and 2, some of the items were about the same price as when the first came on ruelala

  30. Anonymous says:

    The worst final sale ever. unorganized, cannot sort by sizes and anyway how many items are there to sell. This is becoming a very stressful experience instead of enjoyable. Plus, in oter web sites, people are more personal. hate it!!!!!

  31. Anonymous says:

    IMO, can’t please them all, all of the time. I didn’t love every brand, but I did love a few, and that was enough to bust my budget anyway.

  32. Anonymous says:

    I keep getting some type of error message or something else that kicks me out of a boutique when I click on it at 11AM ET. Then I have to get back to the site and login.
    This is happening every day so I am missing out on MANY items I would buy.

  33. Anonymous says:

    I second (third? fourth?) the request for a sort by size function!

  34. Anonymous says:

    I am new in this site but I love it so far and have seen really cool brands and great prices. The Waiting time would be great since you have time to review the size chart and check on the right size for the brand, since they vary.

  35. Anonymous says:

    My multi-item order was partially shipped. RLL had oversold one item. The $ was refunded but I paid $10 shpg for the other $20 item–I wouldn’t have bought by itself
    RLL: If you can’t fulfill my order entirely–give me the option to cancel it all

  36. Anonymous says:

    Hi sviswanathan – I hope my note helped you out yesterday! If you need anything further, please feel free to contact me. – Amy

  37. Anonymous says:

    Bought a DKNY trench and it’s too big. Was there small print somewhere in the boutiques that said these were final sale items – unable to return?

  38. Anonymous says:

    Final Sales usually always mean all sales are final! Thats whats tough about final sales… ebay it!?

  39. Anonymous says:

    Ah yes…so it was in big print. I think I’ll try to get it tailored – considerably. Thanks!

  40. Anonymous says:

    Thanks Amy/RLL – just saw the note today!

  41. Anonymous says:

    Have to skip so many of the clothing boutiques because sizes aren’t even close to what I need.
    Anybody else out there who would like to see a real plus size boutique from time to time?
    P.S. I have loved everything else purchased from Rue La La!

  42. Anonymous says:

    I bought 2 pairs of p.l.victoire boots and when they arrived one pair was all scuffed up and the box was used looking. Why is this??? At least they were wine colored with brass buckles so I can pull of the bohemian/rock look. But I should’ve have to.

  43. Anonymous says:

    Hi szah, no of course that shouldn’t happen! Our Concierge will be in touch soon to sort it out for you. Thanks for letting us know.

  44. Anonymous says:

    Hi szah, I just sent you a note about your boots. I’m so sorry for the disappointment. I’ll be happy to help you out however I can! -Amy

  45. Anonymous says:

    When are you going to start shipping to canada?

  46. Anonymous says:

    I would love to see you guys carry the NUX Activewear. Only one site carried these before and they are incredible. Please! Plus yesterday I got so many great deals, from a CK suit to Gottex swimsuits that I know are going to be fantastic!

  47. Anonymous says:

    Hi dgauba: We know we have Canadian Members, and please know that the idea is on our radar, and if we do make a change, we will let you know!

  48. Anonymous says:

    I love how the other discount sites (ie Ideeli, Hautelook) give you a 15 min window once something is in your cart to buy something. There is a timer in the buy window to tell you how much longer you have before it is released. You need this!!

  49. Anonymous says:

    I just found out today my credit had an expiration date! I had no idea…I guess that’s what I get for not checking the fine print. However, I will be less likely to try buying from RueLaLa even though I do check it nearly every day.

  50. Anonymous says:

    Where can you find out when your credit expires? I’ve been hoarding mine for awhile now, but I can’t find an expiration date anywhere in my account. What’s the deal with that Rue?

  51. Anonymous says:

    dogorman03: We don’t think it’s fair to let anyone hold on to too many items at once (meaning the rest of us can’t shop). Our solution: Quick! Buy It. Check out instantly so you never miss out, then keep shopping with free shipping until 10PM ET.

  52. Anonymous says:

    Special Credit like the one you may have received from our “Joy For Your Friend” week have set exp dates (noted in Terms & Conditions.) Regular $10 referral credit & unused merch credit never expire. Visit My Credit on top right of site to ck yours.

  53. Anonymous says:

    mthomason0- We hear you! From time to time, we like to delight our Members in various ways – like w/ extra Credit. While those special Credits expire, we hope to be able to treat you in new ways. (And rest assured – regular Credit doesn’t expire.) Having engaged Members has a huge impact on everything we do!

  54. Anonymous says:

    jtarr – Just click “My Credit” at the top of the site to see if you have any Credits expiring. (And good news: $10 referral credit and unused merchandise credit never expires.) Happy shopping!

  55. Anonymous says:

    I still don’t know why, despite several purchases from RLL, I haven’t gotten email notifications in ages.I contacted customer service, got a few emails, and then nothing. feel like I’ve been missing a lot!

  56. Anonymous says:

    I have had the frustration of being told that my time has expired when I have just entered the site and looked at one item. It has happened too many times. What is that about? I log back in and it happens again. Very frustrating!!

  57. Anonymous says:

    We’re so sorry you’re having trouble, mavila09. Please try clearing your cookies and that should take care of it. If you’re still having trouble, though, your Concierge is happy to help. Give them a call at 1-888-992-5252.

  58. Anonymous says:

    Hi lkawalek – Oh no! We suggest checking your spam folder and adding to your contact list. And hang tight – our Concierge will be reaching out shortly to help.

  59. Anonymous says:

    no brands available????

  60. Anonymous says:

    Hi lwelch25 – We have loads of coveted brands in our Final Sale: Act 2. Head to the main Boutique page to check them out. (And there are still a few choice finds left in Act 1, so you might look there as well.) Happy shopping!

  61. Anonymous says:

    Just received my Carlos Falchi python satchel – in baby blue! It’s utterly gorgeous, and I got a great price. Thanks.